Change to a different plan
To change your plan (for example, from Mailtrack to Mailsuite), click the Upgrade button at the top of your dashboard, or in Settings & account > Subscription, and choose the plan you want. You can also compare plans on our pricing page.
Change from monthly to yearly billing
You can always increase the length of your subscription, for example from Monthly to Yearly.
If you're already on the Mailsuite plan, the Upgrade buttons don't appear in your dashboard. Go straight to the upgrade page and choose the yearly option.
If you pay with PayPal
If you pay with PayPal, you can change your plan or billing period in the same way. Some older subscriptions paid with PayPal can't be changed online, though: if you get an error when you try, contact us at upgrade@mailsuite.com and we'll make the change for you.
What you can't change
You can't shorten the length of your subscription, for example from Yearly to Monthly. It's also not possible to change from a paid plan to Free.
If you'd like a shorter subscription period, wait until the billing period of your current subscription ends and then buy a new subscription for the period you want. We recommend that you cancel your subscription's automatic renewal and then start a new subscription with your desired period.