You can see Mailtrack's check marks (✓✓) on your phone in two ways:
- The Mailtrack app (recommended): a standalone app for iPhone and Android. Every email you send from it is tracked automatically, and your check marks appear right in the app.
- The Gmail app: you can also show the check marks in the official Gmail app, with a setting in your Mailsuite dashboard and the Mailtrack add-on for Gmail.
If you can, choose the app: it's more complete and more reliable. See Mailtrack for iPhone and Android to compare both options.
Option 1: the Mailtrack app (recommended)
- Download the app from the App Store (iPhone and iPad) or Google Play (Android). You'll also find both links in Settings & account > Mobile in your dashboard.
- Open it and sign in with the Google account you use with Mailtrack.
- Your emails appear with their check marks. One check means sent, two mean opened. Tap them to see when and how many times.
Option 2: the Gmail app
Show check marks (✓✓) in your Gmail inbox
1. In your dashboard, click the gear icon at the top right to open Settings & account.
2. Click Mobile and turn on Check marks (✓✓) on your phone.
Important: You need to have "Conversation view" turned on in Gmail, otherwise this won't work. To do this:
- In Gmail on your computer, click the gear icon in the top-right corner.
- Scroll down to the Email threading section.
- Check the Conversation view box.
Please note: check marks only appear for tracked emails sent from your computer after you turn on this option.
See tracking inside an email thread
- Install the Mailtrack add-on for the Gmail app.
- Open the Gmail app on your phone and open any email thread.
- Scroll all the way down to the bottom of the thread.
- Under the available add-ons, tap the Mailtrack icon. You can send a tracked reply or compose a new tracked email.
- After sending, open the add-on again to see whether your email has been opened.