If you want to move your paid Mailsuite (Mailtrack) subscription from one email account to another, support can transfer it for you. This applies whether you're switching to a new email address or restoring a previous one. Before the transfer can happen, the destination account needs to have Mailsuite Free activated on it.
- Go to Gmail.com in Google Chrome and switch to (or sign in with) the email account you want the subscription moved to.
- Accept Mailsuite's permissions to complete the activation of Mailsuite Free on that account. You can also do this by going to mailsuite.com and signing in with that account.
- Contact Mailsuite support, ideally from the destination email address, and let them know that Mailsuite Free is now active on it along with the email address you want the subscription transferred to.
Once support confirms, your subscription will be moved to the new account and it will be ready to use with your existing plan. If support can't find Mailsuite Free active on the destination account, double-check the email address and make sure the activation steps above were completed on that exact account. Once the transfer is done, the changes will take effect the next time you refresh Gmail on the destination account.