Short answer: Email refund@mailsuite.com within 7 days of the charge and we'll refund it and cancel your subscription.
Charged for a renewal you didn't want?
Write to us within 7 days of the renewal. We'll refund the charge and cancel your subscription so you're not charged again.
What happens next
- The refund goes back to the payment method you used (card or PayPal).
- It can take 1–10 days to appear in your account.
- Your subscription is cancelled and no more payments will be taken.
When we can't issue a refund
- The charge is more than 7 days old. We can only refund the most recent charge, not previous months.
- The paid features have been used since the charge.
- Your Gmail or Google Workspace account has been blocked or suspended.
- Domain registrations.
Don't want to renew?
You can cancel your auto-renewal at any time. You'll keep your plan until the end of the period you've already paid for.