When you install Mailtrack, you sign in with Google and Google asks you to give Mailsuite access to your account (Mailtrack is part of Mailsuite, which is why Google shows the Mailsuite name). These are automatic processes with no human intervention: no one from the Mailsuite team reads your emails.
Each year we also pass a security assessment required by Google for its partners.
What Google shows you
1. Sign in to Mailsuite. Google shares your name, profile picture and email address with Mailsuite. We use them to create and identify your Mailsuite account.
2. Access to Gmail. Google asks you to let Mailsuite Read, compose, send, and permanently delete all your email from Gmail. Keep this box checked: Mailtrack needs it to work.
If you click See access details, Google lists everything this permission covers:
Why Mailsuite needs access to Gmail
- Send: to add a tracking pixel before your email is delivered and then send it on your behalf.
- Read and compose: to make identical copies of your email when you send it to several recipients, so each one is tracked separately.
- Delete: when you send a campaign or the same email to several recipients, Mailsuite keeps only one copy in your Sent folder and deletes the rest. No individual emails are lost.
- Add emails to your inbox: to add open notifications to your Gmail inbox.
- Labels: the check marks on your phone are Gmail labels, and Mailsuite updates them when your emails are opened.
Browser extension permissions
The Chrome extension also asks to read and change your data on mail.google.com, googleusercontent.com and mailsuite.com. It needs this to show the check marks in Gmail and to work with your Mailsuite dashboard.