There are two ways to use Mailsuite depending on your device:
- The Mailsuite Chrome browser extension.
- The Mailsuite mobile add-on (available for iPhone and Android devices)
The Mailsuite Chrome browser extension tracks email sent from your desktop device in the Chrome browser. To use Mailsuite on any device, you must always have the browser extension installed.
Haven’t installed the Mailsuite browser extension yet? Download it now from the Chrome web store.
The Mailsuite mobile add-on tracks emails sent from your phone's Gmail app. You can install it on your device from the Google Workspace Marketplace.
⚠️ The mobile add-on won't work unless you also have the browser extension installed.
Differences between the Mailsuite browser extension and the Mailsuite mobile add-on
The Mailsuite browser extension:
- Works in Gmail on your computer.
- Can be installed in the Chrome web browser.
- Has all the features that your Mailsuite plan includes. (See which features are included in your Mailsuite plan)
- Doesn't need the Mailsuite mobile add-on to be installed in order to work.
- Has email tracking enabled by default.
- Tracks additional activity, such as link clicks, attachment opens, and more.
The Mailsuite mobile add-on:
- Works within the Gmail app on your phone (iPhone or Android).
- Tracks email opens and shows tracking history on your mobile device.
- Requires the Mailsuite browser extension to be installed on your computer.
- Does not have email tracking enabled by default. You need to enable tracking on your mobile for each email you send.
All tracking capabilities are available when you use the Mailsuite browser extension. To help you track emails on the go, Mailsuite released the mobile add-on. Keep in mind that the mobile add-on’s tracking capability is limited to email opens.
Important: Remember that the Mailsuite mobile add-on only works if you have the Mailsuite browser extension installed on your computer!
How to Get Email Tracking and Other Features for Desktop
It’s very easy to install the Mailsuite extension. All you need to do is install it on your Chrome browser from the Chrome Web Store. If you’d like a step-by-step walkthrough of the process, read more here.
For all accounts, Mailsuite offers free and unlimited email tracking. If you wish to access additional features, you can consider upgrading your account on the Mailsuite pricing page. Some of the features available in paid subscriptions include link click tracking, PDF attachment tracking and signing, email bounce detection, and sending email campaigns to up to 10,000 recipients.
How to Enable Email Tracking for Mobile (iPhone and Android)
In addition to the Mailsuite extension, you can also install the Mailsuite mobile add-on from the Google Workspace Marketplace. Remember, you must have the Mailsuite extension installed on your desktop for the mobile add-on to work.
Once installed, you can send tracked emails from your mobile device. By default, Mailsuite tracks all emails you send from your desktop. On mobile, however, you need to enable tracking for each individual email. You can also view your email’s full tracking history on mobile.