Frequently Asked Questions
- Removing the Mailtrack signature ad
- Uninstalling Mailsuite (Mailtrack) extension from your Chrome browser
- Can I Track Emails in Plain Text Mode with Mailsuite?
- How to change a recipient's consent status from unsubscribed to subscribed
- Why can't Mailsuite track emails sent to a Google Group?
- Why are my campaign emails moved to Trash after sending?
- What does "soft bounce" mean in a campaign report?
- How to send an email to a recipient who has opted out of tracking
- How to transfer your Mailsuite subscription to another email account
- Will resubscribing restore detailed tracking history from before you cancelled?
- How to manually mark recipients as unsubscribed
- How to change the language of Mailsuite (Mailtrack) notifications
- How to find the tracking record for an old sent email
- Why are Campaigns disabled due to high bounce rate, and how to reactivate them
- Why do link clicks sometimes register automatically, right after sending?
- What happens to a campaign if Gmail's sending limit is reached mid-send?
- Why does opening a reply myself sometimes register as the recipient opening it?
- Mailsuite branded Signature and Unsubscribe link
- Does Mailtrack work with confidential mode in Gmail?
- Can I use Mailtrack with a delegated Gmail account?
- Mailsuite extension vs Mailsuite add-on: What's the difference?
- How to track when someone opens an email attachment
- Tracking group emails
- Disable email tracking by default
- Campaigns: Are there any send limits or restrictions?
- How accurate and reliable is Mailtrack's email tracking technology?
- Disabling Mailtrack for a particular email account
- Can I track emails sent before I installed Mailsuite?
- Mailtrack listed twice as a third-party app with account access
- I want to receive Email Alerts in my Gmail 'Primary' Tab