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Read receipts vs. email tracking
Why Gmail’s read receipts aren’t enough
Gmail’s built-in read receipts rarely work for regular users. Email tracking works everywhere, for every message.
Gmail read receipts
- Only on Google Workspace accounts, with admin approval
- The recipient can decline to send the receipt
- Not available for personal @gmail.com accounts
- No history, no reporting, no notifications
Email tracking with Mailsuite
- Works with any Gmail or Workspace account
- No action needed from the recipient
- Real-time notifications + full tracking history
- Free and unlimited
The Most Accurate and Trustworthy Email Tracker
Mailsuite filters out false self-opens and registers every open individually, even in group emails, so the tracking data you see reflects what your recipients actually did
Ensure Your Emails Reach the Inbox, Not Spam
Mailsuite sends your emails directly through your own Gmail account, without routing them through third-party servers. Your messages keep Gmail’s trusted deliverability and stay out of the spam folder
Track Each Recipient Separately in Group Emails
With most trackers you only know that a group email was opened by someone. Mailsuite tells you exactly which recipient opened it and when, so you can follow up with the right person
Automatic Real-Time Alerts for Follow-Ups
Know the moment interest peaks: get an alert when an email is opened several times, when an old email is suddenly reopened, or when a message still has no reply after 24–48 hours
Your Privacy Matters. We Never Access or Sell Your Data
We never read, store, sell, or share the content of your emails or your personal data. Mailsuite is fully GDPR compliant, so your data and your recipients’ data stay protected
Legal and Secure with Encrypted Safeguards
Mailsuite passes annual Google security audits, meets strict industry security standards, and protects your data with AES-256 encryption
And many other features
Unlimited email tracking
Track as many emails as you need, with full details on when and how often they are opened.
Individual tracking in group emails
Know exactly who opened your emails when sent to multiple recipients.
Full email tracking history
Access a complete log of email opens and link clicks over time.
Real-time open and click notifications
Get instant email and desktop alerts when someone opens your email or clicks a link.
Follow-up reminders
Get notified if an email hasn’t been opened or replied to within 24–72 hours.
Open Spike Alerts
Get notified when an email is opened multiple times in a short period, signaling strong interest.
Email Revival Alerts
Receive alerts when an old email is reopened after a certain amount of time.
False open prevention
Avoid self-opens being counted when you check your own emails.
FAQ
Email Tracking Questions, Answered
-
Does Gmail have read receipts?
Only for Google Workspace accounts where an administrator has enabled them — and the recipient can refuse to send one. Personal Gmail accounts don’t have read receipts at all, which is why most people use an email tracker instead. -
How can I tell if my email was opened?
After installing, every sent email shows double check marks in your sent folder: grey means delivered, green means opened. You also get real-time notifications and a full history per contact. -
How does email tracking work?
A small, invisible pixel is embedded in your outgoing email. When the recipient opens the message, the pixel loads and the open is recorded — with time and count. The content of your emails is never read or stored. -
Is email tracking legal?
Yes, in most jurisdictions, when used for legitimate purposes. Mailsuite is GDPR compliant and undergoes annual security audits by Google. Make sure your use complies with applicable laws and respects recipient privacy. -
Will recipients know the email is tracked?
Free accounts include a “Sent with Mailsuite” signature in the email footer. Advanced accounts send without it. -
Can I track emails from my phone?
Yes — with the Mailsuite app for Android and iPhone, you can send tracked emails and get open notifications on the go.
Mailsuite’s tracking is built on Mailtrack®, the original Gmail tracking extension, trusted by 3 million users since 2013.
Get started and join more than 3,000,000 happy Mailsuite users
“I love this software! It makes my life better. It's worth every penny. Highly recommend!”
“Top tip: You can run very effective tailored marketing campaigns straight from your Gmail box using this tool! No Mailchimp needed. Super easy.”
“Been using Mailsuite for many years now and don't plan on stopping any time soon as it does exactly what I need it to do with enough customization to fit my specific needs. Support is also super efficient as well. When I wanted to switch my Pro Plan to a different email account, it was done within a couple of hours without any hassle.”
“Mailsuite, You're the best. Can't run our business effectively without you. You save measurable time, team administrative costs and money. You pay for yourself every month X10.”
“I have been using Mailtrack for 6 years and truly love the product. It has given me fantastic insight into email usage and statistics which have been extremely helpful in navigating interactions. I recommend it to everyone!!”
“Easy to use on desktop and via phone. Just need to make sure to install and update gmail app on the phone for it to show up. I use it to monitor my clients open rate.”
“With real-time alerts, I'm informed when my emails are accessed and read. The detailed engagement insights allow me to fine-tune my strategies, and the ability to monitor unopened emails enhances my follow-up efforts. Compatible with prominent email platforms, Mailtrack is an indispensable communication-enhancing instrument. Highly recommended because of its effectiveness and dependability!!!”
“I use the PRO version and like it very much. I may upgrade to the higher version which has more features. If available, I'd give them six stars for customer support. Fast and courteous replies to emailed questions. A necessary tool for me as a business person. Are my addressees opening? Might I have an incorrect email address. I choose to not just send my emails off into the void.”
“I have really enjoyed using mailtrack pro with gmail. It is a great service with excellent, responsive customer support. I use mailtrack pro to give me a competitive edge and peace of mind in my business transactions. Highly recommend this service. My favorite cool feature is getting a heads up when an old email (or quote) is reopened months after it was originally sent. This knowledge is like having ESP enabling me to be prepared before the impending client phone call. It's a game changer for me!”
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Mailsuite and Mailtrack services are trusted by more than 116,000 paying subscribers and companies around the world.
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